Refund & Returns Policy

Effective Date: 21/6/2024

Thank you for shopping at Blue Light Blocker HQ. We are committed to providing high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return and Refund Policy

1.1 Conditions for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • The return must be initiated within 30 days of the purchase date.
  • A receipt or proof of purchase is required.

1.2 Non-Returnable Items

  • Gift cards
  • Customized or personalized items
  • Items marked as final sale

2. Initiating a Return

2.1 How to Start a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team at harisahmed878@gmail.com to request a return authorization.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. Once your return is authorized, we will provide you with the return address and instructions for shipping the item(s) back to us.

2.2 Shipping Costs

  • The customer is responsible for paying the shipping costs for returning the item(s).
  • Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Refund Process

3.1 Inspection and Approval

Once we receive your returned item(s), we will inspect them and notify you of the status of your refund. This process typically takes 5-7 business days.

3.2 Refund Approval

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

3.3 Partial Refunds

Partial refunds may be granted for:

  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned more than 30 days after delivery.

4. Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at harisahmed878@gmail.com with your order number and details about the product defect or damage.

5. Contact Information

If you have any questions about our Returns and Refunds Policy, please contact us:

6. Changes to This Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.

7. Final Provisions

By purchasing from https://bluelightblockerhq.com/, you agree to this Refunds and Returns Policy. This policy is governed by the laws of the country in which Blue Light Blocker HQ operates.

Thank you for shopping with us! Your satisfaction is our priority.

Blue Light Blocker HQ
https://bluelightblockerhq.com/
15 BB Phase 4 DHA Main Ghazi Road
Email: harisahmed878@gmail.com